Frequently Asked Questions

How often should my pet have an exam, bloodwork and heartworm test?

At Creedmoor Road Animal Hospital, we recommend that your pet have bi-annual preventative care exams. It’s important to remember that our pets age much faster than we do (approximately 7 animal years for every chronological human year), so a thorough physical exam twice a year is crucial to maintaining the health of your pet.

We also recommend that your animal have a fecal floatation test and a prophylactic deworming when they come in for their preventative care exams. Our pets can become infected with intestinal parasites while they are outside, but even our indoor pets are at risk because of the dirt and bacteria we track in on our shoes and clothes. Bringing a new animal into the home can also bring unwanted intestinal parasites, making it even more important to have your animals fecal sample analyzed twice a year. Also, since some intestinal parasites are zoonotic and can be transmitted to humans (children are especially at risk), pairing your pet’s fecal exam with a prophylactic dewormer provides extra protection for your entire family.

Finally, annual preventative care bloodwork gives us yet another tool to more closely monitor the health of your pet. The physical exam is only a single component of a thorough preventative care visit and often provides only a small amount of information since our pets cannot tell us if they feel sick or are in pain. Annual bloodwork not only gives us a snapshot of how your animal’s internal organs are functioning, but also allows us to monitor trends overtime and screen for early disease progression. Many times we are able to diagnose early disease before owners begin to notice changes in their pet’s behavior! Our preventative care blood panels also include a Canine 4DX test (heartworm, lyme, anaplama, and ehrlichia) or a Feline Triple test (heartworm, FIV, FeLV) to screen for some common infectious diseases. An up to date 4DX or Triple is required for your pet to be on heartworm prevention and will help ensure your pet is as healthy as possible.

What if my pet has an after-hours problem?

In case of an after-hours emergency, we refer all clients to Animal Emergency Hospital and Urgent Care. They are open 24 hours a day / 7 days a week / 365 days a year, including holidays. Their phone number is (919) 781-5145 and they are located at 409 Vick Avenue, Raleigh, NC 27612.

Why does my pet need a dental procedure?

The condition of your pet’s teeth and gums directly affects your pet’s health in a major way! It is incredible, but 75-80% of your pet’s heart, kidney, and liver disease begin with teeth tartar and gum disease. Signs of gum/teeth problems include: bad breath, red inflamed gums or red line under teeth, hard yellow-tan tartar on teeth, missing or loose teeth, loss of appetite, infections and sinus infections, pain in gums or teeth, mouth sores and ulcers or bleeding gums, low immune resistance, broken jaws, and stomatitis (severe mouth infection). Most of the bacteria in your pet’s mouth lives under the gums. A professional dental cleaning will properly clean and remove this bacteria, improving your pet’s overall health! Since it can sometimes be uncomfortable for your pet while we do this, he or she will be under anesthesia. Your pet is closely monitored by the attending veterinarian, a technician and monitoring equipment. Annual or semi-annual dental cleanings are very important in keeping your pet happy and healthy!

What financing options do you offer, or is payment expected at the time of service?

Payment is required at the time of service. However, we do accept, and highly recommend, Care Credit to all of our clients! Care Credit is a healthcare credit card that can be used as soon as you are approved. If charges exceed $200, then your account can be paid off within 6 months with no interest. Visit for more information!

At what age should I have my pet spayed or neutered?

We recommend spaying or neutering your pets at 5 months of age. Spaying before the first heat cycle drastically reduces the risk of mammary and ovarian cancers. Neutering males eliminates unwanted behavior associated with secondary sex characteristics (marking, roaming, aggression, etc).

How long should I wait to bring my pet in if I notice a change in behavior?

If you notice any change in your pet's behavior, you should bring your pet in as soon as possible to be evaluated by one of our doctors. Behavioral changes requiring immediate attention include (but are not limited to): vomiting, diarrhea, lethargy, inappropriate urination/defecation, increased thirst, decreased appetite, frequent urination, limping, confusion, excessive vocalization, and decrease or increase in self-grooming (in cats).